Emergency phones and essential services
| Service | Service in Spanish | Phone |
|---|---|---|
| General Emergencies | Emergencias Generales | 112 |
| SAMUR – Civil Protection | SAMUR – Protección Civil | 092 |
| Madrid City Fire Department | Bomberos ciudad de Madrid | 080 |
| Fire Department of the Community of Madrid | Bomberos Comunidad de Madrid | 085 |
| Pharmacies on duty in Madrid | Farmacias de guardia en Madrid | 098 |
| Madrid City Hall Emergency Room | Urgencias Ayuntamiento de Madrid | +34 913 881 989 |
| National Police | Policía Nacional | 091 |
| Municipal Police | Policía Municipal | 092 |
| Madrid City Hall | Ayuntamiento de Madrid | 010 / +34 915 881 000 |
| Community of Madrid | Comunidad de Madrid | 012 |
| Madrid Metro | Metro de Madrid | +34 902 444 403 |
| Renfe (trains) | Renfe (trenes) | +34 902 240 202 |
| E.M.T. Buses | Autobuses E.M.T. | +34 902 507 850 |
| Main Bus Station (South Station) | Estación Sur de Autobuses | +34 914 684 200 |
| Barajas Airport | Aeropuerto de Barajas | +34 913 058 343 |
| Barajas Police Station | Comisaría de Policía de Barajas | +34 91 301 09 00 |
| State Administration Information | Información de la Administración del Estado | +34 912 731 400 |
| Information Office Ministry of Interior | Oficina de Información Ministerio del Interior | +34 900 150 000 |
| Madrid Information and Tourism Office (Plaza Mayor) | Oficina Información y Turismo de Madrid (Plaza Mayor) | +34 91 588 16 36 |
| National Direction of Traffic | Dirección Nacional de Tráfico | +34 900 123 505 |
Foreign Embassies and Consulates in Madrid
Other services of interest
1) Citizen Orientation of the Community of Madrid
To guide and advise the citizen, receive and process suggestions and complaints, as well as perform registration functions and coordinate the “Ventanilla Única”.
c/ Gran Vía, 3 – 28013 Madrid
Main phone: Teléfono 012
For registration inquiries: 91 720 09 13
Timetable:
From Monday to Friday, from 9:00 a.m. to 7:00 p.m. and Saturdays from 9:00 a.m. to 1:00 p.m.
Attention in person:
From Monday to Friday, from 9:00 a.m. to 7:00 p.m. and Saturdays from 9:00 a.m. to 1:00 p.m.
2) Youth Office of the Community of Madrid
Paseo de Recoletos, 7-9, planta baja – 28004 Madrid
Telephone: 901 51 06 10
Timetable:
Monday to Friday, from 9:00 a.m. to 2:00 p.m. and from 5:00 p.m. to 8:00 p.m.
3) Madrid City Hall
Phone: 010
Addresses: Search on this www.madrid.es
4) Application for exchange of Driving Licenses, management of fines, registrations
Ministry of Interior (Dirección Nacional de Tráfico – DGT)
Provincial Headquarters of the Dirección Nacional de Tráfico
c/ Arturo Soria, 143 – 28043 Madrid
Telephone: 060
5) Application for asylum and refuge in Spain
Ministry of Interior (Asylum and Refugee Office)
c/ Pradillo, 10 – Metro: Alfonso XII
6) Application for social security affiliation, health care card, registrations, and cancellations
Instituto Nacional de la Seguridad Social (INSS)
Phone: 900 166 565
7) Taxes
Agencia Tributaria (Tax Office)
Phone: 901 200 345
8) Application for Spanish Nationality, registration of birth and marriage
Ministry of Justice (Municipal Civil Registry of Madrid)
c/ Pradillo, 66 – Metro: Alfonso XII
9) Request for the legalization of foreign and Spanish official documentation
Ministry of Foreign Affairs and Cooperation
c/ Juan de Mena, 4 – Metro: Banco de España
Applications for foreigners: Residence and work permits. Applications for registration of community members, the residence of family members of community members and student stays.
10) Foreigners’ Information Office
c/ Manuel Luna, 29 – Metro: Estrecho
Foreigners’ Offices:
c/ Silva, 19 – Metro: Callao
c/ García de Paredes, 65 – Metro: Gregorio Marañón
c/ Manuel Luna, 29 – Metro: Estrecho
Avda. Plaza de Toros, 14 – Metro: Vista Alegre
c/ Faustino, 23 (esquina a la c/ Sebastián Francisco, 22) – Metro: Canillejas
c/ del Fuego, 26 – Metro: Marqués de Valdivia [Alcobendas]
c/ San Nicasio, 31 – Metro: Leganés Central
c/ Mar del Norte, 5 (esquina c/ Puerto de Algeciras con c/ Mar Cantábrico) – Coslada
Provincial Brigade of Foreigners and Documentation
Avda. de los Poblados, s/n – Metro: Aluche
Government Delegation in Madrid
ppointment by Internet at www.mpt.es
WhatsApp