Basic tourist services telephones
Service | Service in Spanish | Phone |
---|---|---|
Madrid City Hall | Ayuntamiento de Madrid | 010 / +34 915 881 000 |
Community of Madrid | Comunidad de Madrid | 012 |
Madrid Metro | Metro de Madrid | +34 902 444 403 |
Renfe (trains) | Renfe (trenes) | +34 902 240 202 |
E.M.T. Buses | Autobuses E.M.T. | +34 902 507 850 |
Main Bus Station (South Station) | Estación Sur de Autobuses | +34 914 684 200 |
Barajas Airport | Aeropuerto de Barajas | +34 913 058 343 |
Barajas Police Station | Comisaría de Policía de Barajas | +34 91 301 09 00 |
Madrid Information and Tourism Office (Plaza Mayor) | Oficina Información y Turismo de Madrid (Plaza Mayor) | +34 91 588 16 36 |
National Direction of Traffic | Dirección Nacional de Tráfico | +34 900 123 505 |
Tourist information of the Community of Madrid: https://www.esmadrid.com
Foreign Embassies and Consulates in Madrid
Museums and attractions in Madrid
Museo del Prado
Ruiz de Alarcón, 23
28014 Madrid, España.
Phone: +34 91 330 2800
Normal timetable:
- Monday to Saturday, 10 AM to 8 PM
- Sundays and holidays, 10 AM to 5 PM
Free entrance:
- Monday to Saturday, 6 PM to 8 PM
- Sundays and holidays, from 3 to 5 PM
Closed on: 1 January, 1 May and 25 December.
Also, on January 6 and December 24 and 31, the museum has limited visiting hours, from 10 am to 2 pm.
Reina Sofia Museum
Calle Santa Isabel, 52
28012 Madrid, España.
Phone: +34 91 774 1000
Normal timetable:
- Monday 10:00 – 21:00 h
- Tuesday: Closed
- Wednesday-Saturday 10:00 – 21:00
- Sunday 10:00 – 14:30 h
Free entrance:
- Monday 19:00 – 21:00 h
- Wednesday-Saturday 19:00 – 21:00
- Sunday 13:30 – 14:15 h
- Holidays 12 October and 6 December
Closing days: January 1 and 6, May 1, May 15, November 9, December 24, 25 and 31
https://www.museoreinasofia.es/
Thyssen-Bornemisza Museum
Paseo del Prado, 8
28014 Madrid, España.
Phone: +34 91 791 1370
Normal timetable:
On December 24 and 31, the opening hours are from 10:00 to 15:00
On January 1, May 1, and December 25, the museum will be closed
https://www.museothyssen.org/en
Sorolla Museum
General Martínez Campos, 37
28010 Madrid, España.
Phone: +34 91 310 1584
Normal timetable:
- Tuesday to Saturday from 9:30 am to 8:00 pm
- Sundays and holidays from 10:00 am to 3:00 pm
Free entrance:
- Saturdays (from 14:00) and Sundays
- Days like: April 18, May 18, October 12, and December 6
Closed every Monday of the year and the following days: January 1 and January 6; May 1; November 9 and December 24, 25, and 31.
http://www.culturaydeporte.gob.es/msorolla/inicio.html
Museum of Romanticism
C/ San Mateo, 13.
28004 – Madrid, España
Phone: +34 914 481 045
Normal timetable:
- Winter timetable (from November to April) Tuesday to Saturday: 9:30 to 18:30 Sundays and holidays: 10:00 to 15:00
- Summer timetable (from May to October) Tuesday to Saturday: 9:30 to 20:30 Sundays and holidays: 10:00 to 15:00
- Free entrance:
Saturdays from 14:00
Sundays and days: April 18; May 18; October 12; December 6
Closed: Every Monday, January 1 and 6, May 1 and 15, December 24, 25, and 31.
http://www.culturaydeporte.gob.es/mromanticismo/inicio.html
Royal Palace of Madrid
Calle de Bailén
28071 Madrid, España.
Phone: +34 91 454 8700
Normal timetable:
- Winter (October to March). Monday to Saturday: 10:00 – 18:00. Sundays: 10:00 – 16:00
- Summer (April to September). Monday to Saturday: 10:00 – 19:00. Sundays: 10:00 – 16:00
Free entrance:
- To children under 5 years of age
- May 18 and October 12
- Members of large families
- From Monday to Thursday from 5:00 p.m. to 7:00 p.m.
Closed on: January 1, January 6, May 1, October 12, December 24, 25, and 31.
https://www.patrimonionacional.es/
Museo Lázaro Galdiano
Calle de Serrano, 122
28006 Madrid, España.
Phone: +34 91 561 6084
Normal timetable:
- From Tuesday to Saturday from 10:00 to 16:30
- Sunday from 10:00 to 15:00
Free entrance:
- For all visitors to the Museum Collection from Monday to Saturday from 3:30 pm to 4:30 pm and Sundays from 2 pm to 3 p.m., children under 12
Closed every Monday; October 12; November 2 and 9; December 7, 24, 25 and 31, 2020
Museo de América
Avenida Reyes Católicos, 6
28040 Madrid, España.
Phone: +34 91 549 2641
http://www.culturaydeporte.gob.es/museodeamerica/el-museo.html
Normal timetable:
- Tue-Sat: 9:30-15:00 h (Thursday: 9:30-19:00 h)
- Sundays and holidays: 10:00-15:00 h
Free entrance:
- Sundays
- Thursdays from 14:00 h
- April 18, May 18, October 12, and December 6
Closed every Monday of the year and local holiday, January 1 and 6, May 1, December 24, 25, and 31 and a local holiday.
Museo del Traje
Avenida de Juan de Herrera, 2
28040 Madrid, España.
Phone: +34 91 550 4700
http://www.culturaydeporte.gob.es/mtraje/inicio.html
Normal timetable:
- Tuesday – Saturday | 9:30 – 19:00 h.
- Sundays and holidays | 10:00 – 15:00 h
- Thursdays in July and August, special opening: 9:30 am – 10:30 pm
Free entrance:
- Saturdays from 14:30 h.
- On Sundays.
Closed on Mondays, January 1 and 6, May 1 and 15, December 24, 25 and 31
Naval Museum
Paseo del Prado, 5
28014 Madrid, España.
Phone: +34 91 523 8516
https://armada.defensa.gob.es/museonaval/
Normal timetable:
- From Tuesday to Sunday from 10:00 to 19:00
- August from 10:00 to 15:00
Closed on Mondays, January 1 and 6, May 1 and December 24, 25, 31
Real Madrid Museum
Estadio Santiago Bernabéu
Avenida Concha Espina, 1
28036 Madrid, España.
Phone: +34 91 398 4370
Normal timetable:
- Dec 24 and 31 from 10:00-14:00.
- Days without a game from Monday to Saturday, from 9:30, am to 7:00 pm.
- Sundays and holidays, from 10:00 am to 6:30 pm.
Museum of History of Madrid
Calle de Fuencarral, 78.
28004 Madrid, España
Phone: 917 011 863
Timetable (free):
- Winter: Tuesday to Sunday from 10 am to 8 pm.
- Summer: Tuesday to Sunday from 10 am to 7 pm.
Closed: Mondays and on January 1 and 6, May 1, December 24, 25 and 31
http://www.madrid.es/museodehistoria
National Museum of Natural Sciences
Calle de José Gutiérrez Abascal, 2
28006 Madrid, España
Phone: 914111328
Normal timetable:
- Tuesday to Friday from 10 am to 5 pm.
- Saturdays, Sundays, and holidays from 10 am to 8 pm.
- During August the museum will be open from 10 am to 3 pm.
Free entrance:
- Large families
- Under 4 years old
- Over 65 years old
Closed on January 1 and 6, May 1 and December 25.
On December 24th and 31st, the museum will be open from 10 am to 3 pm.
Retiro Park:
Plaza de la Independencia, 7
28001 Madrid, España
Phone: 914008740
Free entrance:
- Tuesday 18:00-21:00
- Wednesday 18:00-21:00
- Thursday 18:00-21:00
- Friday 18:00-21:00
- Saturday 10:00-14:00
- Sunday 10:00-14:00
- Monday 18:00-21:00
Normal timetable: To perform any activity you want within the Retiro Park
Cibeles Palace
Plaza Cibeles, 1
28014 Madrid, España
Phone: 91 480 00 08
Normal timetable:
- Tuesday – Sunday: 10:30-13:30/16:00-19:00
- Saturday: 10:30-13:30/16:00-21:00
- Monday: closed
Closed: January 1 and 6, May 1 and December 24, 25 and 31
National Library
Paseo de Recoletos, 20-22
28001 Madrid, España
Phone: 91 580 78 48
Free entrance:
- Monday to Friday: 9:00-21:00
- Saturdays: 9:00-14:00
- Closed on Sundays
Days closed: 1 and 6 January, 1 May, 15 August, and 25 December.
http://www.bne.es/es/Inicio/index.html
Royal Botanical Garden
Plaza de Murillo, 2
28014 Madrid, España
Phone: 914 20 30 17
Normal timetable:
- Monday to Sunday from November to February from 10:00 to 18:00.
- Monday to Sunday from May to August from 10:00 to 21:00.
- From Monday to Sunday in April and September from 10:00 to 20:00
Closed December 25 and January 1
http://www.rjb.csic.es/jardinbotanico/jardin/
Mirador del Círculo de Bellas Artes
Círculo de Bellas Artes
Calle de Alcalá, 42
28014 Madrid, España
Phone: 91 389 25 00
https://www.azoteadelcirculo.com/
Normal timetable:
- From Tuesday to Sunday from 11:00 to 14:00/17:00 to 21:00
Free hours:
- Monday to Thursday from 8:00 to 01:00 (cafeteria).
- From Friday to Sunday from 8:00 to 03:00 (cafeteria)
Matadero Madrid
Plaza de Legazpi, 8
28045 Madrid, España
Phone: 913 18 46 70
https://www.mataderomadrid.org/
Normal timetable:
- From Tuesday to Friday from 17:30 to 20:30 (the cinema).
Free hours:
- Monday to Sunday from 12:30 to 00:30 (the site itself).
- Monday to Sunday from 9:30 to 21:20 (the information point).
- Monday to Sunday from 10:00 to 00:30 (Cafeteria), summers until 01:00.
- Monday to Sunday from 11:00 to 00:30 (the canteen), summers until 01:00.
- From Tuesday to Thursday from 17:00 to 21:00 (the exhibitions).
- From Friday to Sunday and holidays from 12:00 to 21:00 (the exhibitions)
Closed on December 24th, 25th and 31st and January 1st and 6th
Moncloa Lighthouse
Avenida Arco de la Victoria 2
28040, Madrid, España
Phone: 91 550 12 51
Timetable:
- From 9:30 to 20:00.
Closed on Mondays, except if it is a holiday.
Templo de Debod
Calle de Ferraz, 1
28008, Madrid, España
Phone: 913 66 74 15
http://www.madrid.es/templodebod
Timetable:
- From Tuesday to Sunday and holidays from 10:00 to 19:00 (summertime).
- From Tuesday to Sunday and holidays from 10:00 to 20:00 (general timetable)
Closed on January 1 and 6, May 1, December 24, 25, and 31.
Casa de Campo
Paseo de Puerta del Angel, 1
28011, Madrid, España
Free hours:
- Open all year round for pedestrians.
- The accesses to the Zoo, Amusement Park, Paseo de Extremadura, and Lake area are closed from 01:00 – 06:00 h.
Closed to private traffic.
Madrid Amusement Park
Casa de Campo
Parque Casa de Campo, s/n
28011, Madrid, España
Phone: 912 00 07 95
http://www.parquedeatracciones.es/
Timetables (depending on the day the timetables vary):
- Monday to Sunday from 12:00 to 19:00.
- Monday to Sunday from 12:00 to 20:00.
- Monday to Sunday from 12:00 to 21:00.
- Monday to Sunday from 12:00 to 22:00.
- Monday to Sunday from 12:00 to 23:00.
- Monday to Sunday from 12:00 to 00:00.
- Monday to Sunday from 17:00 to 23:00.
The opening and closing days appear on your website.
Faunia
Avenida de las Comunidades, 28
28032, Madrid, España
Phone: 91 154 74 82
Timetable:
- From Tuesday to Sunday from 11:00 to 18:00
Closed on Mondays and some weeks during the winter.
Madrid Zoo
Casa de Campo
Parque Casa de Campo, s/n
28011, Madrid, España
Phone: 91 154 74 79
Timetable:
- Monday to Sunday from 11:00 to 18:00.
Closes a few weeks during the winter.